From booking to certificate — here is exactly what to expect when you engage PoolPro Inspectors.
Select a convenient time through our online booking system or call us directly on +61 401 055 266. We’ll confirm your appointment, explain what to prepare, and answer any questions before we arrive.
Our accredited certifier visits your property and conducts a thorough inspection of your pool barrier against AS 1926.1-2012 and the NSW Swimming Pools Regulation 2018. The inspection typically takes 1–2 hours depending on the complexity of your barrier setup.
If your pool barrier meets all requirements, we issue your Certificate of Compliance via the NSW Swimming Pool Register within 3 days. This certificate is valid for 3 years. You’ll receive an electronic copy ready to attach to a sale contract or lease agreement.
Under s.22E of the Swimming Pools Act 1992, we issue a written notice detailing all areas of non-compliance and a Certificate of Non-Compliance within 7 days. You then have 6 weeks to rectify the identified issues and request a re-inspection.
If rectification is not made within 6 weeks: within 5 days after the expiry of the 6-week period, we are required to notify the relevant local council. If the pool poses a significant risk to public safety, the council is notified immediately.

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Read article →Book your pool barrier inspection online — fast, simple, and fully transparent.